Items are shipped out using an insured, trackable postage service.
Urgent Items can be shipped out using a special Courier service.
Please contact Simon Day for more information and prices.
Please allow plenty of time for delivery so that your parcel arrives on time. For shipping within Europe allow at least 7 working days. For US allow at least 10-14 working days.
Whilst every effort is made to send parcels on time, Simon Day cannot be held liable for delays in shipping by Post Office or Couriers.
The price quoted on the order form is based on an average sized parcel of less than 200grams, prices may vary for large and very valuable items, you will be informed by email if the price varies from the price quoted on your order form.
The buyer is liable for any additional import duties that may be levied on the parcel.
Please contact me for any special shipping requirements.
Return policy
I hope you'll be pleased with your purchase. If you should change your mind, and wish to return anything bought from Simon Da, then I will be happy to refund or exchange a product providing it's in fully resaleable condition. Returns should be made within 28 days and in original, undamaged packaging.
I'm sorry but this offer does not apply to custom-made items. Please contact me for details.
Simon Day recommends that you use a postal service that offers shipment tracking for all returns and einsure your package for safe return to Simon Day or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to use a postal service that offers tracking or do not insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.